Originally Published 4.25.2017

MAKATI CITY, Philippines - On January 23, 2017, Personiv Operations Head, Katherine Anne Ricafort, received her Lean Six Sigma Green Belt certification together with the whole Personiv management committee, after reducing the average count of new hires with incomplete government numbers from 73% to not more than 5% - this positive change resulted to the company saving almost 40K per month.

During the Analyze phase, Katherine found out that on average, 34% of the new hires have incomplete TIN, 9% with incomplete SSS, 53% with incomplete PHIC, and 62% with incomplete HDMF. Common causes of incomplete numbers are; incompletely filled out forms, lack of documents i.e. NSO birth Certificates, Process gaps between the Recruitment and HR departments, and master lists not mirroring their counterparts in each department. ​

"That's one reason why companies give high value to Certified Lean Six Sigma individuals.  One does not just attend a program and receive his certification but has to successfully apply and show proper use of tools and methodology with actual work processes.  One has to earn his Lean Six Sigma certification,"-Rex Tuozo, “The Six Sigma Guy”  

By changing the tags of several documents as primary or secondary requirements; Changing the TJO process, which includes discussions and real-time new hire applications to government facilities; and realignment of Recruitment - HR Transmittal, Katherine's project was able to reduce the defect count from more than 70% down to less than 5% + bring an estimated annual cost savings of 452,719.64 Pesos.

To be certified in Lean Six Sigma, one has to complete an actual Lean Six Sigma project and apply process improvement tools, methodology, and techniques learned in class. "That's one reason why companies give high value to Certified Lean Six Sigma individuals. One does not just attend a program and receive his certification but has to successfully apply and show proper use of tools and methodology with actual work processes. One has to earn his Lean Six Sigma certification," Tuozo said. "If you attend our Lean Six Sigma programs, unlike other training providers, you get continuous support after the program, for no additional cost. You'll be assigned a Black Belt to help you complete your project," Tuozo added.

"If you attend our Six Sigma programs, unlike other training providers, you get continuous support after the program, for no additional cost. You'll be assigned a Black Belt to help you complete your project," –Rex Tuozo, “The Six Sigma Guy"

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